If you are not happy with your purchase, contact us within 7 days of delivery and we will make every effort to rectify the problem. Shipping/taxes are non-refundable. If an item is agreed to be returned, tracking must be included. The item must be in the same condition as when it was sent out. Buyers pay shipping on returns. We will attempt to rectify issues with size/color, but please take note of these details before purchase. Some variations in screen settings may alter the color perception. We make an attempt on our end to be true to the product, but each screen is different. Each piece is a work of art. Some variations are expected.

Please make sure that you are satisfied with our return policies before making a purchase.

Each one of our pieces is a handmade item, due to that nature there will of course be some slight variations in each piece. We are fastidious and do our best to maintain consistency in a piece. We make a very serious effort to create unique, quality jewelry. Beads may slightly vary in shape, size and color. Since many of our beads are natural stone, rock and crystal, it is common for them to have inclusions, variations and slight discolorations. We strive to chose elements that are as complimentary to each other as possible. These variations are really what make each piece unique. Please note that with beaded earrings, the longer and wider the bead work, there may be some folding and gapping. Even weather and humidity play a factor in this.

We aim to capture each piece as true to life as possible in our pictures. If you should need any clarification on an item, please inquire. We would be happy to send you additional pictures, or answer any questions you may have. Each screen view is different, please let us know if you have issues with the colors upon arrival, we are happy to work with you.

Once an item is shipped, if it is lost or stolen, it is the customers responsibility to file a claim with the post office. In the event that there are USPS shipping delays, please remember that this is entirely out of our control. If we could magically beam our lovelies to you we would, but we are also at the mercy of the USPS shipping services. Remember, we have put a lot of care into each of our pieces and are thrilled that you have deemed it worthy to adorn yourself with! We have to utmost confidence in the USPS delivery system but in the event that something does go awry on their end, please remember this was out of our hands. Please verify your address before purchase completion.

Beaded jewelry requires easy care, and following a few tips should keep your lovelies in tip top shape for years to come. Be gentle! Remember the beads are made of glass and are delicate. Please try not to drop them. We recommend that our beaded earrings be stored flat if possible. Hanging is acceptable as well, but you may see some gapping as the thread is made of Nylon and is flexible. With a GENTLE almost absent stroke of the earrings, this gap can be rectified. Do not pull or tug, this could cause the thread to break. Extreme humidity can also cause changes in the thread. We recommend avoiding places that have high levels of steam while wearing them. Our beaded necklaces often use beading wire, try not to bend or kink the wire.